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وظائف شاغرة للعمل لدى شركة مايكروسوفت.


فرص عمل لدى شركة مايكروسوفت. 


وظائف شركة مايكروسوفت 


وظائف شركة مايكروسوفت، فرص عمل في شركة مايكروسوفت، وظائف فورية في الأردن، متطلبات العمل في شركة مايكروسوفت، وظائف جديدة اليوم، طلبات توظيف، وظائف شاغرة في عمان، وظائف شاغرة اليوم. 

مطلوب موظفين للعمل لدى شركة Microsoft. 


Support Engineer - Azure Synapse,

 Amman, Jordan


Customer Service and Support, we are focused on how we can Empower, Help, and Advise Microsoft customers. We engage in solving complex problems for customers, collaborating and knowledge sharing with each other and are innovative in providing solutions to enable our customers to make the most of Microsoft products. Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for talented people with a passion for solving complex issues and an obsession for customer happiness. 


As a Support Engineer in the Azure Synapse team, you will apply our support methodology to lead unique customer support experience. Azure Synapse is a limitless analytics service that brings together enterprise data warehousing and Big Data, using multiple technologies as Azure Data Factory, SPARK, SQL on demand , SQL Data warehouse, Synapse Studio and other data sources connectivity and CRUD operations. 


Responsibilities

 

Manage cases that may involve technically diverse issues and audiences. 

Understand customer scenarios using Microsoft products/solutions in their environments and collaborate with internal teams to resolve their issues and develop unique solutions. ​ 

Use knowledge and experience to improve product design, supportability, existing processes and to represent the voice of the customer. ​ 

Collaborate with other Support Engineers across the globe regularly to provide technical assistance and action plans for customers.  

Maintain a proactive approach to customer happiness, identifying customer satisfaction concerns and managing customer expectations. 

 

Qualifications

 

You have a passion for learning new technologies, collaborating with other experts to find solutions, having complete customer obsession, continuously optimizing and improving the customer support experience, and having fun. 


Besides that, we would also like you to have the following skills and knowledge: 


Adaptability, flexibility and the ability to do the right thing under pressure and tight deadlines 

Great interpersonal and communication skills-both oral and written-and success in partnering with groups inside and outside of Microsoft 

Self-motivated and independent thinker that routinely translates circumstances and understanding into actions that move the business forward in a measurable manner 

Previous experience in technical support is a plus 

Minimum of 3 years experience ( Support , Consultation or administration) in data warehousing and big data technologies like:  


Azure data warehouse / Azure Synapse (SQL Pools) 

Spark  

Azure Data Factory 

 

Microsoft is an equal opportunity employer.


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